Research
Cross-Channel
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Consumer Insights
Benchmarks
What Makes An Excellent Customer Experience? Customers And Retailers Weigh In
February 2023
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Social Channels
Newsletter Articles
What’s In A Word? ‘Re-Shopping’
January 2023
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Cross-Channel
Newsletter Articles
What Could Tomorrow Look Like In Stores?
October 2022
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Store Operations
Newsletter Articles
The Thing About Stores Is…
September 2022
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Store Operations
Newsletter Articles
What Can Stores Do That Amazon Can’t?
August 2022
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Store Operations
Benchmarks
What Can Retailers Do In Stores That Amazon Still Can’t? Sponsored by: Aptos , Cloudera , Fluent Commerce
August 2022
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eCommerce
Newsletter Articles
The Open Voice Network: Working To Make Voice Technology Trustworthy
June 2022
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Technology Focus
Newsletter Articles
Salesforce Connections ‘22: The Trail Goes On
June 2022
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Cross-Channel
Newsletter Articles
Manhattan Momentum 2022: A Seriously Good Show
June 2022
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Loyalty/CRM
Newsletter Articles
Uncharted Data: The Problem With Online Customer Acquisition…
March 2022
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Cross-Channel
Newsletter Articles
Why Your eCommerce Application Probably Needs To Be Replaced
March 2022
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Cross-Channel
Newsletter Articles
Next Gen E-Commerce : Keeping Up With The Joneses
March 2022