Consumer Insights
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Loyalty/CRMArticles & Opinions
The Customer Experience As Bromide
July 2019
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Store OperationsArticles & Opinions
Whole Foods Uses Self-Checkout, But Amazon Go Is A No-Go
July 2019
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Retail PerformanceIndustry Comparisons
Are Retail Websites Meeting Shopper Expectations?
June 2019
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Consumer InsightsArticles & Opinions
Is Your Cloud-based eCommerce Site Driving Customers Away?
June 2019
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Consumer Insights
Articles & Opinions
Retail Is Dead, Long Live Retail! A First-Person Walk Through The Retail Lab Of New York City
April 2019
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Consumer Insights
Articles & Opinions
Walmart, Amazon, And The Retail Apocalypse
April 2019
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FinanceArticles & Opinions
Tax Refund Reductions Hurt Retail Sales: What’s Next?
April 2019
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Security and PrivacyArticles & Opinions
Consumer Privacy Is Emerging As THE Story Of The Year
March 2019
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Technology FocusArticles & Opinions
Politicians And Certain Analysts Hate Amazon: Are They Woke? Or Knee-Jerk?
March 2019
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Consumer Insights
Articles & Opinions
RSR Uncharted: Location Intelligence Could Be A Lifeline For FMCG & GM Retailers
March 2019
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Industry IssuesArticles & Opinions
Welcome To The Next Chinese Century
February 2019
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Retail Performance
Articles & Opinions
Muddy Reports On The State Of Retail And The Value Of Innovation
January 2019