Research
Industry Issues
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Workforce ManagementNewsletter Articles
A Better Retail Employee – Why And How
September 2024
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Security and PrivacyNewsletter Articles
The Perils Of Outsourcing Risk Management: Lessons From The CrowdStrike Outage
August 2024
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Cross-ChannelNewsletter Articles
Salesforce Connections 2024: So Far, So Fast
July 2024
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FinanceNewsletter Articles
NetSuite SuiteConnect In Review: A Different Kind Of Event From A… Different Kind Of Company?
April 2024
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Industry IssuesNewsletter Articles
Shoptalk 2024 Musings
March 2024
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Technology Industry InsightsNewsletter Articles
Choo Choo! All Aboard The AI Hype Train
March 2024
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eCommerceNewsletter Articles
No, I Don’t Want To Meet Your Chatbot
February 2024
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Technology Industry Insights
Newsletter Articles
RSR Announces Its 2024 Research Topics
November 2023
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Technology FocusNewsletter Articles
The Self-Checkout Debate: A Proxy For A Much Bigger Issue
November 2023
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Business StrategyNewsletter Articles
Things Are Bonkers Out There: Now What?
October 2023
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Loyalty/CRMNewsletter Articles
Holiday Predictions
September 2023
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Technology Focus
Newsletter Articles
Digital Transformation: Something’s Gotta Give
August 2023