Research
Cross-Channel
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eCommerceBenchmarks
Online Commerce in 2009: The Game Has Changed – Have Retailers?
October 2009
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Cross-ChannelBenchmarks
Cross-Channel Retailing for the Anytime Anywhere Consumer
February 2009
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eCommerce
Benchmarks
Playing Well With Others: eCommerce’s Evolving Role in the Customer Experience
August 2008
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Cross-Channel
Benchmarks
Finding the Integrated Multi-Channel Retailer
April 2008
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Cross-Channel
Benchmarks
The State of Mutli-Channel Fulfillment
May 2007
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Cross-Channel
Benchmarks
Searching for the True Multi-Channel Retailer
February 2007