For the first time ever, the analysts at RSR have researched the impact of buy-online/pick-up-in-store (BOPIS) and buy-online/return-in-store (BORIS).

But the full report is 20 pages long - what if you don't have that kind of time?

This brand new eBook is perfect for professionals in a hurry, and gets to a lot of the key data quickly. Like all of RSR's research, it is completely free of charge to registered users.