The Candid Voice in Retail Technology: Objective Insights, Pragmatic Advice

Retail eCommerce In Context: The Next Iteration

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After years of steady eCommerce growth, we have seen an unprecedented acceleration of the shift from physical stores to online shopping over the past eighteen months.

Our goal in this study was to understand how well retailers have been able to pivot to a digital-first world, the challenges they face, the opportunities nascent in the marketplace, and how their technology portfolios are able to support these shifts profitably.

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2021 Bold Custom eCommerce Report

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  • Bold
Benchmarks June 17, 2021
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