The Candid Voice in Retail Technology: Objective Insights, Pragmatic Advice

Omnichannel Store Health Assessment: Only The Strong Survive

false

Retailers know their stores are losing to online and big changes are needed, but they quickly get bogged down over where to start. To help them approach their stores from a truly omnichannel perspective, and get to real, actionable recommendations, we developed an assessment tool, the Store START Survey.

This report is an overview of the aggregated responses. It provides a take on where retailers’ stores stand across multiple dimensions:

  • Customer value proposition
  • Core competencies of the brand and how those are brought into the store
  • Store service model
  • Tactics focused on content, community, and commerce
  • Employees’ role in delivering on expectations in the store
  • Places to look for funding / savings to pay for store change
  • Alignment to technology investment plans
 
Are retailers’ stores healthy? We know they are not. But how do your stores compare? Download the report now to get START-ed.

 

You must log in or register to access this content. Registration is complimentary.

Sponsored by
  • Aptos
Benchmarks April 26, 2017
Authors
Related Research
Privacy Policy

This website uses tracking technologies to learn how our visitors interact with our site so that we can improve our services and provide visitors with valuable content. By continuing to use this site, you are agreeing to our privacy policy.