The Candid Voice in Retail Technology: Objective Insights, Pragmatic Advice

Omnichannel Retailing 2017: Retail’s Existential Challenge

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The way people shop has changed drastically in recent years. But unfortunately for retailers, incrementally chipping away at old processes and the systems that supported old ways of shopping just is not working out.

They must move faster, spend begrudging amounts on tech and employees, and — at the same time — get out of the Amazon price war. This report
aims to tease out how the best retailers are doing just that.


The 2017 Omnichannel Report contains:

  • 19 data charts
  • 26 pages of analysis
  • Perspectives on retailers’ top omnichannel challenges
  • Retailers’ reported priorities in tackling omnichannel
  • Perspectives on the organizational inhibitors getting in retailers’ way
  • An overview of the retailers’ planned omnichannel technology investments — short term, and long term 

Stay on top of retailers’ challenges and where they are looking for help to overcome those challenges. Download the report today!

New! No time to read the full report? Download the eBook executive summary, under “Related Research” to the right.


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Benchmarks June 8, 2017
Related Research