The Candid Voice in Retail Technology: Objective Insights, Pragmatic Advice

Has The Era Of The Empowered Workforce Finally Arrived?

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Just a few short years ago we titled this research, “What will it take to build a better workforce?

Now – today – in the wake of a pandemic, supply chain shortages, rising inflation and a help-wanted sign hanging in the front window of nearly every retail storefront, the question has shifted to something far more meaningful: can retailers now shift quickly enough to adapt their workforce management behaviors to meet the needs of a world that has completely changed all around them?

We conducted this study to find out.

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2022 WFM Report

Sponsored by
  • Manhattan Associates
  • Workforce Software
Benchmarks May 19, 2022
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