As consumers gain power, not only do they start shopping in more complex ways, they expect retailers to be able to fulfill their increasingly complex demands
quickly — and without issue. As a result, the next generation supply chain is truly the next big thing for
retail.

The problem is, as this report discovers, retailers are just getting started on what may turn out to be the most challenging part of the conversion from
a store-centric retail operation to a true omni-channel offering.

Retail Supply Chain Strategy: The Next Big Thing contains analysis of the business drivers, opportunities, and organizational constraints
surrounding supply chain strategies in retail. It also offers baseline recommendations for navigating the future of supply chain, particularly as retailers
struggle with evolving omni-channel strategies.