The Candid Voice in Retail Technology: Objective Insights, Pragmatic Advice

Retail Payments: Consumer Control and the Need for Speed

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When it comes to payments, times are changing. Fast. Retailers find themselves in an uncertain world, with little certainty on the horizon: after a few
rough years of data breaches, theft, and fraud, retailers are already feeling pretty beat up. But despite a resulting emphasis on data security and
privacy, retailers find they have no room to pause while they secure their enterprises as tightly as they would like. Consumers are moving fast, and
retailers must keep up.

Retail Payments: Consumer Control and the Need for Speed contains analysis of the business drivers, opportunities, and organizational
constraints surrounding retailers’ payment strategies. It also offers baseline recommendations for navigating the future of payments, particularly
as retailers struggle with evolving consumer technology and its impact on shopping behavior. The report is part of RSR Research’s ongoing efforts to provide market intelligence on retail technology trends, is sponsored by Cybersource.

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