Shoppers don’t care about channels anymore. And retailers admit they have to rethink their supply chain strategies from the
ground up as a result. In this newest benchmark report, we find some stark differences in how the best retailers’ strategies already differ from
those of their competitors.

While average and lagging retailers are distracted by such industry buzz as same day delivery (taking their eyes off more
practical and attainable goals), Winners put more value on technology-enabled operational capabilities. What are they? Download the report to find
out.