Tag Archives: tablets

What Consumers Say about Mobile

8 April 2014, 07:02

If you read our research, you know that we typically don’t survey end consumers. Our core offering – benchmark reports – are conducted by a) picking a topic that is highly relevant to the current retail landscape and then b) asking retailers what they self-identify as the biggest challenges, opportunities, and roadblocks within that topic. […]

What I Learned in 24 Hours at the Mobile Marketing & Commerce Forum

16 October 2012, 12:01

Last week I attended the MMCF – Internet Retailer’s Mobile Marketing & Commerce Forum. I could attempt to organize everything I learned into some kind of story or structure and say that it all ties nicely together, but that would be really hard. Instead, I’ll give you a taste of what I experienced, which is […]

SQUARE: Next-Gen Payment Tech in Entrepreneurs’ Hands

15 November 2011, 11:30

Last March, we mentioned in a Retail Paradox Weekly article that Twitter creator Jack Dorsey had formed a new startup, Square, to offer a little square credit card swipe device for the iPhone, Android, and other smart mobile devices, plus the enabling application and the cloud-based service to handle the transactions. In December 2009, CNN […]

When is Mobile Not So Mobile, and Does it Matter?

15 November 2011, 09:48

Tablet devices are such hybrids that it’s hard for me to call them “Mobile devices.” I mean, it’s obvious that you can move around with them…people take them everywhere. But I don’t think they take them out shopping with them. They’re mobile in a ‘next-gen laptop’ sort of way, not in a smart phone way. […]

The Five Pillars of Consumer Technology and Retail

3 May 2011, 16:23

Ray Wang published a great piece on innovation in enterprise software last October, which I found last month, and the only reason it’s taken me this long to write about it is because I’ve been trying to absorb what, exactly, it means for retail. The short version of Ray’s thoughts: there are 5 pillars of […]

Retailers Turn to Digitally Enabled Consumers

19 April 2011, 02:00

At the RIS News Retail Technology Conference held in Orlando, Florida last week, there was ample evidence that retailers have overcome their skepticism about consumer enablement with smart mobile consumer technologies such as the iPhone/iPad, Droid, etc. RIS News even handed out best of mobile app awards, to Lamps Plus, Toys R Us, and usual […]

Data Breaches Still Alive and Kicking; Fraud Management Still Lacking

8 March 2011, 02:00

Mainstream media outlets seem to have moved beyond the subject of corporate data breaches to more arcane means of data theft like reading the smart chip embedded in individual credit cards. Most retailers have spent the time and money to become PCI compliant, so all should be well, right? Well, not exactly. Data breaches are […]

The Big Show 2011: Smiling, Happy People, Mostly

18 January 2011, 02:00

RSR partner Brian Kilcourse is fond of saying after a bad holiday season, retailers come to NRF’s Big Show to drown their sorrows; after good ones, they come to celebrate their success. Even though retail’s numbers aren’t off-the-charts great, the overarching feeling at the show was I survived the Great Recession! and good cheer seemed […]

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