Tag Archives: nrf

Shop.org: Two Steps Forward, One Step Back

7 October 2014, 08:28

Last week I attended Shop.org’s annual conference, this year held in Seattle, WA. It was a tough slog for the east coasters, especially those who had to connect through Chicago thanks to the air traffic control fire, but despite the challenges, the energy and optimism were both high. If you have any doubts, just look […]

Mobile Payments: Reports of NFC’s Death Were Premature

16 September 2014, 11:10

There was a full page ad on page A3 of the Monday 9/15 San Francisco Chronicle that cried out in big bold letters, ”WE THE PEOPLE Want our Money Safer Than Our Selfies. PAYPAL Protecting The People Economy.” And the tagline read, “Download The PAYPAL App Now And Securely Buy Almost Anything With Just One […]

RBTE 2014: Innovation in the Digital Age

18 March 2014, 09:52

On day one of the Retail Business Technology Expo 2014 (“RBTE”, March 11-12, 2014 in London UK), Earl’s Court was abuzz with energy, as retailers and technology providers shared ideas about the merging of the digital and physical worlds in retail. The source of that buzz is the fact that consumers now routinely use mobile […]

End the Payment War, Serve the Consumer

18 February 2014, 10:01

By Richard Mader, Contributing Editor For 10 years retailers and card brands have been engaged in a bitter war that has resulted in less than adequate payment data security and delayed the creation of a totally new payment ecosystem utilizing the latest technology including mobile devices. Thus I was delighted to see that the National […]

Net Neutrality: Yes, You Should Care!

28 January 2014, 10:47

At the NRF event in NYC a couple of weeks ago, a CIO friend of mine casually asked, “So, this net neutrality thing – should we care?” The answer is an unequivocal “yes,” with several “!!!” for emphasis. But before getting into the importance of the issue, here’s a quick description of what it is. […]

NRF Big Show: Show Me the Execution

7 January 2014, 09:46

What am I going to be looking for at NRF’s Big Show next week? Two main things: the latest in tracking in-store customer behavior, and the evolution of next generation fulfillment. Cracking the Code on In-Store Customer Behavior I’m going to sound very contradictory here. I think that retailers urgently need to crack the code […]

Show Me Technologies Geared for the Small and Mid-Market Retailer

7 January 2014, 09:43

Over the past two years we’ve seen a disconcerting trend in our Retailer Benchmarks. It seems as though the mid-market retailer selling General Merchandise and Apparel has gotten left out in the technology cold. We’re talking about retailers with annual revenue under $250 million USD. We know there are tech vendors targeting these retailers, but […]

Show Me Practical Business Intelligence & Analytics in Retail

7 January 2014, 09:35

One of the problems with living in the research analyst world is that it’s easy to develop an “if it can be thought up, then it can become real” outlook. If that was always the case, then I can look forward to never getting whiplash from a biting wind in New York City in January […]

Brand Storytelling and Retail: The Protagonist

24 September 2013, 08:36

The very first Rock N Roll Retail event that we did with RIS News at NRF – was it four years ago? – I remember a moment when we were all gathered in the rehearsal room. There were snafus with the equipment, we were all nervous, and partner Steve Rowen said, “Never in my life […]

PayPal Will Win the Mobile Payments Race

24 September 2013, 08:32

I originally posted a version of this piece on Forbes.com, but thought it was worthwhile to write an updated version of it here. The topic is hot. Mobile Payments has been touted as the next frontier in retail for the past couple of years. Most of the “buzz” has been around “Near Field Communications” (NFC). […]

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