When is Mobile Not So Mobile, and Does it Matter?
Tablet devices are such hybrids that it’s hard for me to call them “Mobile devices.” I mean, it’s obvious that you can move around with them…people take them everywhere. But I don’t think they take them out shopping with them. They’re mobile in a ‘next-gen laptop’ sort of way, not in a smart phone way. [...]
Retailers Turn to Digitally Enabled Consumers
At the RIS News Retail Technology Conference held in Orlando, Florida last week, there was ample evidence that retailers have overcome their skepticism about consumer enablement with smart mobile consumer technologies such as the iPhone/iPad, Droid, etc. RIS News even handed out best of mobile app awards, to Lamps Plus, Toys R Us, and usual [...]
Data Breaches Still Alive and Kicking; Fraud Management Still Lacking
Mainstream media outlets seem to have moved beyond the subject of corporate data breaches to more arcane means of data theft like reading the smart chip embedded in individual credit cards. Most retailers have spent the time and money to become PCI compliant, so all should be well, right? Well, not exactly. Data breaches are [...]