Newsletter Articles
Lowe’s Replaces Scanner Guns with iPhones in its Stores
Not too many years ago, Lowe’s was cleaning Home Depot’s clock. Service was considered superior and the stores more “female friendly. All that changed in HD’s post-Nardelli era. It started small – HD sealed the floors in the store and removed a lot of extraneous product from the front of the store. This made the [...]
Oracle Cross-Talk 2011: Introducing ‘Your Experience Platform’
The spring tech conference season is coming to a close. Last, but certainly not least was Oracle’s CrossTalk, held last week outside Washington DC. Last year in talking about the conference’s legacy I mistakenly left out that the CrossTalk conference was the brainchild of Christine Lowry and Milly Pellizzari of 360Commerce, which was acquired by [...]
What’s ‘In-Store’ At Manhattan Associates
Recently I finished up my spring vendor user group blitz with Manhattan Associates’ Momentum conference. I am always impressed with the very pragmatic and yet highly strategic stuff that Manhattan’s customers are doing, particularly when it comes to the in-store side of cross-channel. Manhattan’s retail customers are doing some of the most sophisticated in-store things [...]