Newsletter Articles: Retail Strategy

Unwrapping NRF 2016

January 26, 2016

In the last issue of this newsletter, before all four of the analysts here at RSR headed off to the biggest annual event in our industry – the National Retail Federation’s Big Show – I mused about which version of the show we might be in for in 2016. Would it be the first kind, […]

Retailers Caught In A Crossfire At NRF’16

January 26, 2016

The underlying truth of the last five or six NRF Big Show events, held every January in New York City, is that retailers have lost sight of where and how (and why) consumers shop. In “the old days” before we all had smart mobile devices, consumers generally did almost everything associated with shopping within the […]

The Internet Of Things: A Reality Check For Retail

January 26, 2016

The Big Show is over, and through great good fortune, most everyone got out of Dodge before Jonas showed up. While I’m going to hold my full recap for our post-NRF webinar, I did want to spend a little time talking about a popular subject – the Internet of Things (IoT) and how it fits […]

2016: The Year Of…

January 12, 2016

So apparently I have a thing I do. I didn’t do it consciously, but I guess I have done it regularly: to declare the theme of the year in retail. I went back and looked at all of the articles I’ve written, and this trend started in 2009, when I declared it “the year of […]

Which NRF Big Show Will 2016 Bring?

January 12, 2016

It’s no secret that there have always been two possible versions of the annual NRF show in January. One is after a strong retail year, when the mood is celebratory. The other is after a tough retail year, when people come together to commiserate. Either way there is a lot of free booze. But there’s […]

2015: Promises Kept, Promises Deferred

January 12, 2016

It seems the past year went by in a flash, and it was an active one. To determine which retail tech promises came to fruition and which ones were deferred, I looked back at our post-NRF debrief. I was surprised how many never came to pass. Let’s take a look at some major themes: Focus […]

The Year in Review: What Did 2015 Mean For Retail?

December 8, 2015

As I was trying to figure out what to write this week, I happened to look at the calendar and realize that this is my last article for our newsletter for 2015. That means one, the year went by entirely too quickly, and two, this is my last opportunity to say anything meaningful before the […]

Five Things To Watch For This Holiday Season

November 24, 2015

There’s no shortage of prognostications about what’s going to happen this 4th Quarter. Going into this season, 3rd Quarter retailer results were pretty mixed, with some big box stores (Walmart, Home Depot) doing well, while some fashion and specialty retailers did not-so-well (Urban Outfitters, Dick’s Sporting Goods). In the UK, the government’s Office for National […]

Target Continues Repositioning For Growth: Lessons Learned

November 24, 2015

I had the opportunity to sit in on Target’s earning’s call last week, and the company provided a great infographic in advance that highlights the high points better than I could. But there’s more to tell than just the raw numbers. What’s most apparent to me is the company’s desire to separate itself from Walmart. […]

Why Won’t Retailers Talk Up Tech Solutions?

November 24, 2015

In the vendor world, there is a perennial problem: retailers don’t want to go on the record as owning or in any way endorsing vendors. This is particularly a problem for small vendors who don’t have a large client base. It’s something of a catch-22 because retailers in those situations often claim that the solutions […]

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