Newsletter Articles: Retail Strategy

Musical Equipment Pureplay Finds The Right Groove

January 27, 2015

Retailers’ fear of “showrooming” became widespread with the rapid consumer adoption of smart mobile technologies in the 2009-2010 timeframe. In retrospect, those fears seem a little over-stated. People still go to stores. But that doesn’t mean that some categories of products aren’t prime targets for “disintermediation”. Categories of merchandise that are good candidates are those […]

NRF Big Show 2015: Game On!

January 20, 2015

Although the New York City Garment District has long since lost its prominence as a global center for the fashion industry (it is now more frequently visited because its restaurants and bars), NYC remains one of the world’s great nerve centers for commerce in general and Retail in particular. So it makes sense that retailers […]

NRF 2015: Bright Shiny Objects

January 20, 2015

Obviously, we were all pretty busy last week at NRF’s Big Show 2015. Brian has the overview. My job this week is to give you a sneak peek into the topics we’ll cover in our post-show debrief next Thursday. For my sneak peek, I want to focus on the store. In order to do it […]

Brand Integrity: The Watch-Phrase For 2015

January 6, 2015

Just before holiday break, an article in Smartbrief caught my eye. In Smartbrief’s version of the title, it was called “Integrity is Less Expensive Than the Alternative”. The link led to a strategy+business article titled “Integrity is Free”. On the one hand, you would think that the Smartbrief version comes across as less powerful than […]

Will Retailers Ever Make Their IT Security Foolproof?

January 6, 2015

By Ramesh Sethuraman, Contributing Editor Every year retailers and consumer services companies claim to invest millions in smart IT security solutions. At the same time, every year criminals use more innovative ideas to outsmart these retailers and their security measures. The end result is multiple security breach stories we hear about almost daily. Sadly, the […]

What Video Analytics Can Do

December 9, 2014

In-store video analytics is a heady topic in retail these days. Retailers find themselves caught between a rock and a hard place: on the one side, they have a desperate need to understand what is happening in their stores, and not on some one-off or occasional basis, but with the same depth of understanding that […]

Door Busters For The 1%: What Retailers Can Learn

December 9, 2014

Every year, the weekend after the Thanksgiving holiday, Miami becomes the epicenter of the art world (yes, really). Art Basel, Art Miami and a host of satellite events all around the Miami Beach and Miami showcase and offer for sale a mind-boggling array of modern and post-modern art and design. The main event takes up […]

What Can Holiday Shopping Teach Us About Payments?

December 9, 2014

This Holiday Season, we’ve been sharing some rarely-seen data from a project we took on last year, partnering with PayPal to find out where the breaks are between retailer perceptions of in-store holiday shopping and consumers’ reports of what that experience was actually like. In the first article, we discussed how long holiday shopping lines […]

One More Rumination On 4Q Projections

November 25, 2014

The problem with ruminating out loud about all the projections for revenue and profits in this year’s holiday season is that one will get asked to ruminate more. And that’s just what has been happening in the last two weeks based on a couple of recent Retail Paradox Weekly columns that I wrote. All of […]

Holiday Shoppers: When Lines Get Long – Will They Leave?

November 25, 2014

As promised in my article a few weeks back, I’ll be sharing some data sporadically over this holiday season from one of the most ambitious research projects we’ve ever taken on. Data which has, for the most part, remained unseen in the public domain until now. Just about this time last year we partnered up […]

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