Newsletter Articles: Retail Strategy

The CIO: Emerging or Submerging?

July 15, 2014

Last week, RSR’s partners took our first crack at a 2015 Benchmark report agenda. Gosh, this year is flying by. One study we discussed was “The Re-emergence of the CIO.” We haven’t done a report purely on the state of IT in four years, and it seemed time to take the temperature of the industry […]

Early Signs of Tech Disillusionment?

July 15, 2014

There were several bits of news recently that, although disconnected in their subject matter, had one thing in common: some (perhaps) early indicators that the current mobile technology craze has “jumped the shark”. I’m not sure everyone will agree (especially those who make their livings selling all the latest-and-greatest), but it does seems to me that […]

The Future of Stores: 3 Big Take-Aways

July 1, 2014

Last week I attended Future Stores in Seattle. The topic, obviously, was the future of retail stores. There was a blizzard of content – 20 minute rounds of presenters followed by slightly longer panel sessions, followed by roundtable discussions at the end of each day. It would take me pages and pages to report out […]

Alibaba Moves Into Main Street

July 1, 2014

Editor’s Note: This article was originally published on Forbes’ blog, but I was very curious to find out our retailer readers thoughts. Since it was published, 11 Main has gone live. I stopped by the site and found the merchandise quirky but very expensive. In a quirky turn of fate, the site is featuring “Made […]

How Are Store Workers Spending Their Time?

July 1, 2014

Even though stores remain the source of more than 85 percent of retail’s aggregate revenue, they’ve undergone an identity crisis over that past five years. Most retailer growth is coming from digital channels. The core question has been (and remains), “How can we rejuvenate the in-store experience?” As ever, it turns out that those who’ve […]

Investors Don’t Care About Data Breaches?

June 24, 2014

A piece came out in Businessweek on May 21st, entitled, “Investors Couldn’t Care Less About Data Breaches”. The gist of the article is that for two out of three well-publicized data thefts (T.J.Maxx and Ebay), the stock price didn’t seem to suffer any damage beyond a blip at the about the time of the announcements […]

SAPPHIRE: Can Retailers Absorb What SAP Can Enable?

June 10, 2014

My RSR partner Paula and I had the opportunity to attend SAP’s annual SAPPHIRE conference in Orlando Florida last week. The event was held in the cavernous Orange County Convention Center for 25,000+ attendees from every industry that SAP serves, along with assorted partners, analysts, geeks, and pundits. SAP perceives the Retail industry as a […]

Where Have All the CEOs Gone?

June 10, 2014

While at Sapphire last week, I took a call from Phil Wahba, a reporter at Fortune. The original topic was about Target’s couponing app, Cartwheel. But the subject turned from that to the company’s search for a new CEO. In the course of that conversation, I had an epiphany. Phil asked the question, “Why didn’t […]

Apple’s Got the Beat(s)

June 3, 2014

By now you know that Apple has agreed to pay $3 billion to buy Beats. The company’s main tangible businesses are its end of high end speakers and music gear and a streaming music service. Its main intangible asset is something Apple finds itself in need of: coolness. Even though one of Beats’ founders, Jimmy […]

One Thing It Means To Be a Digital Native

June 3, 2014

Last week I volunteered at my son’s school to hold mock interviews for high school sophomores (my son is a 6th grader, so I don’t have to worry about this for him quite yet). But it’s a STEM school – with a focus on science, technology, engineering, and math. And the kids who go there […]

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