Newsletter Articles: Retail Strategy

What Video Analytics Can Do

December 9, 2014

In-store video analytics is a heady topic in retail these days. Retailers find themselves caught between a rock and a hard place: on the one side, they have a desperate need to understand what is happening in their stores, and not on some one-off or occasional basis, but with the same depth of understanding that […]

Door Busters For The 1%: What Retailers Can Learn

December 9, 2014

Every year, the weekend after the Thanksgiving holiday, Miami becomes the epicenter of the art world (yes, really). Art Basel, Art Miami and a host of satellite events all around the Miami Beach and Miami showcase and offer for sale a mind-boggling array of modern and post-modern art and design. The main event takes up […]

What Can Holiday Shopping Teach Us About Payments?

December 9, 2014

This Holiday Season, we’ve been sharing some rarely-seen data from a project we took on last year, partnering with PayPal to find out where the breaks are between retailer perceptions of in-store holiday shopping and consumers’ reports of what that experience was actually like. In the first article, we discussed how long holiday shopping lines […]

One More Rumination On 4Q Projections

November 25, 2014

The problem with ruminating out loud about all the projections for revenue and profits in this year’s holiday season is that one will get asked to ruminate more. And that’s just what has been happening in the last two weeks based on a couple of recent Retail Paradox Weekly columns that I wrote. All of […]

Holiday Shoppers: When Lines Get Long – Will They Leave?

November 25, 2014

As promised in my article a few weeks back, I’ll be sharing some data sporadically over this holiday season from one of the most ambitious research projects we’ve ever taken on. Data which has, for the most part, remained unseen in the public domain until now. Just about this time last year we partnered up […]

Retail 4th Quarter Predictions Solidify

November 18, 2014

In RSR’s October 21 Retail Paradox Weekly, I opined that the NRF’s October 7th prediction that it expects sales in November and December (excluding autos, gas and restaurant sales) to increase a healthy 4.1 percent, seems to be a little on the rosy side because other studies are forecasting that average holiday household spending will […]

Price Transparency On Steroids: The End Game

November 18, 2014

As we careen into the 2014 Holiday Season, one thing is becoming apparent: the phenomenon called “Price Transparency” has moved on from simple things like a “RedLaser” app to full-fledged shopping bots that report the seemingly hourly changes of prices on the web. In the game of “find the lowest price,” consumers are still winning. […]

STERM? Retail’s Evolving Relationship With Science And Technology

November 18, 2014

Anyone who spends more than hour with me will undoubtedly discover that my son is a middle school student at STEM High and Academy, a charter school in my school district that focuses on Science, Technology, Engineering, and Math (thus, STEM). At first glance, it would seem that my career in retail would have very […]

Some Valuable Holiday Data

November 11, 2014

Here’s something cool. During last year’s holiday season, we conducted one of the most ambitious research projects we’ve ever taken on – comparing retailers’ holiday expectations with consumers’ actual holiday shopping experiences – in 8 different countries all across the globe, and in each region’s native language. We surveyed 400 retailers before Black Friday weekend, […]

Cloud Considerations

November 11, 2014

Over the last couple of weeks, I have received a heavy dose of all the wonderful benefits of cloud implementations. Cloud for POS, cloud for enterprise software, cloud for eCommerce, loyalty, analytics and optimization. Probably the most common question we get from technology vendors is “What is the business case we need to present to […]

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