Newsletter Articles: Customer Data Security

Early Signs of Tech Disillusionment?

July 15, 2014

There were several bits of news recently that, although disconnected in their subject matter, had one thing in common: some (perhaps) early indicators that the current mobile technology craze has “jumped the shark”. I’m not sure everyone will agree (especially those who make their livings selling all the latest-and-greatest), but it does seems to me that […]

Investors Don’t Care About Data Breaches?

June 24, 2014

A piece came out in Businessweek on May 21st, entitled, “Investors Couldn’t Care Less About Data Breaches”. The gist of the article is that for two out of three well-publicized data thefts (T.J.Maxx and Ebay), the stock price didn’t seem to suffer any damage beyond a blip at the about the time of the announcements […]

The Customer Privacy Paradox

April 22, 2014

Last week my week began with a very provocative theory put out by a vendor. The theory goes like this: the NSA and Edward Snowden have made consumers hyper-aware that nearly everyone is collecting data about them in some form or another. And the Target breach has made them both angry and somewhat resigned to […]

Coming Soon to a Theater Near You!

April 15, 2014

Data security breaches have been a frequent topic not only of RSR’s Retail Paradox Weekly, but of just about every technology blog, news aggregator, and traditional news channel extent in the U.S., and quite possibly most of the world. Just to give you an idea, I googled “data security breach” to prep for this article, […]

In-store Tracking and Data Security: The FTC Is Getting Involved

March 11, 2014

Retail used to be a simple business, buy stuff, put it in stores, sell it, and tabulate the results. But technology has made our industry more complex. We have new things to think about. In fact, technology has expanded our choices to a point where we have to ask ourselves, “Just because we can do […]

Did PayByTouch Have It Right After All?

February 25, 2014

I don’t spend as much time rooting around in the depths of the technology stack as Brian does, but every once in awhile there are developments that emerge from the murky depths of hard-core technology architecture that catch my eye. Beacons, for example, are a hot topic lately. Security is a hot topic too. That’s […]

Kickstarter.com Hacked, Why Should Retailers Care

February 25, 2014

Portions of this piece were originally published on Forbes.com, but it seemed important to re-iterate it here. It’s starting to seem like consumers are getting hack notifications almost as often as the Northeast has been getting snowstorms this year. Last Sunday, I found myself the recipient of yet another notification – this one from kickstarter.com. […]

End the Payment War, Serve the Consumer

February 18, 2014

By Richard Mader, Contributing Editor For 10 years retailers and card brands have been engaged in a bitter war that has resulted in less than adequate payment data security and delayed the creation of a totally new payment ecosystem utilizing the latest technology including mobile devices. Thus I was delighted to see that the National […]

Why Are We So Bad at Retail Breach Detection?

January 28, 2014

By Gary Warner, Guest Contributor As we continue to watch more major retail chains reveal deep security breaches, it really begs the question “Why are we so bad at detecting network intruders?” Part of the problem is that these events are especially elusive and not what traditional security tools are designed to detect. Another part […]

How the Grinch Stole 40 Million Credit Cards

January 7, 2014

By Tim Toews, Contributing Editor By now, we have all heard about the Target data security incident involving approximately 40 million consumer credit and debit cards. How Bad is This? It’s bad.  A few years back, I witnessed two of the largest data security breaches in history while CIO of a major multichannel retailer. In […]

Newsletter Articles
  • Search by Month:

Popular Tags

News Letter Sign Up

Subscribe to Retail Paradox Weekly,
RSR's weekly news analysis.
 
* Email Address:
Have specific topics of interest? Let us know which ones:
Marketing Interest Group
Store Ops Interest Group
Supply Chain Interest Group
eCommerce and XC Interest Group
Merchandising Interest Group
BI Interest Group
Loss Prevention Interest Group
IT Interest Group
Green Interest Group