Newsletter

Investors Don’t Care About Data Breaches?

June 24, 2014

Brian Kilcourse

A piece came out in Businessweek on May 21st, entitled, “Investors Couldn’t Care Less About Data Breaches”. The gist of the article is that for two out of three well-publicized data thefts (T.J.Maxx and Ebay), the stock price didn’t seem to suffer any damage beyond a blip at the about the time of the announcements […]

The State of Stores

June 24, 2014

Steve Rowen

Our annual report on the “state of the retail store” has just published, and even though most of retailers’ current growth is coming from digital channels, shoppers continue to visit stores – and will for many years to come. Their demand for a more relevant store shopping experience, however, has retailers asking “How can we […]

SAPPHIRE: Can Retailers Absorb What SAP Can Enable?

June 10, 2014

Brian Kilcourse

My RSR partner Paula and I had the opportunity to attend SAP’s annual SAPPHIRE conference in Orlando Florida last week. The event was held in the cavernous Orange County Convention Center for 25,000+ attendees from every industry that SAP serves, along with assorted partners, analysts, geeks, and pundits. SAP perceives the Retail industry as a […]

Where Have All the CEOs Gone?

June 10, 2014

Paula Rosenblum

While at Sapphire last week, I took a call from Phil Wahba, a reporter at Fortune. The original topic was about Target’s couponing app, Cartwheel. But the subject turned from that to the company’s search for a new CEO. In the course of that conversation, I had an epiphany. Phil asked the question, “Why didn’t […]

What Is Old Is New Again: GT Nexus Bridges

June 10, 2014

Nikki Baird

Supply chain visibility. A noble goal. One that I have been involved in pursuing in some way or another in retail since 1994, when I landed a job that involved haranguing buyers about keeping on top of their back orders and cancellation dates. RSR has tracked retailers’ progress against achieving supply chain visibility goals since […]

Apple’s Got the Beat(s)

June 3, 2014

Paula Rosenblum

By now you know that Apple has agreed to pay $3 billion to buy Beats. The company’s main tangible businesses are its end of high end speakers and music gear and a streaming music service. Its main intangible asset is something Apple finds itself in need of: coolness. Even though one of Beats’ founders, Jimmy […]

One Thing It Means To Be a Digital Native

June 3, 2014

Nikki Baird

Last week I volunteered at my son’s school to hold mock interviews for high school sophomores (my son is a 6th grader, so I don’t have to worry about this for him quite yet). But it’s a STEM school – with a focus on science, technology, engineering, and math. And the kids who go there […]

Our Newest Supply Chain Findings

June 3, 2014

Steve Rowen

As consumers gain power, not only do they start shopping in more complex ways, but they expect retailers to be able to fulfill their increasingly complex demands quickly – and without issue. As a result, the next generation supply chain is truly “the next big thing” for retail. The problem is, as our latest and […]

Flipping the Perspective on In-Store Technology

May 20, 2014

Nikki Baird

Last week I attended Retail Connections in Dallas. The morning was devoted to speakers sharing their views (mine on the future of the store), but the afternoon was devoted to conversation and an exchange of ideas. And a strong exchange it was. During that session, one executive shared a perspective on in-store technology that caught […]

In the Moment @ IBM Smarter Commerce

May 20, 2014

Brian Kilcourse

One of the more circular arguments in retail through the last 15 years or so has been about the question, “How ‘real time’ does real time data need to be in retail?”  In fact, I think this goes back quite a long ways – I vaguely remember HP trying out some “right time” messaging on […]

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