Newsletter Articles: Brian Kilcourse

Retail 4th Quarter Predictions Solidify

November 18, 2014

In RSR’s October 21 Retail Paradox Weekly, I opined that the NRF’s October 7th prediction that it expects sales in November and December (excluding autos, gas and restaurant sales) to increase a healthy 4.1 percent, seems to be a little on the rosy side because other studies are forecasting that average holiday household spending will […]

Mobile Payments: What It Will Take

November 11, 2014

Beyond question, consumer technology darling Apple really kicked over an anthill by recently announcing ApplePay, and that might just be the event that finally gets the retail industry moving to implement mobile payment options in a meaningful way. But it’s not as if the technology hasn’t been out there for some time. RSR has been […]

Kicking ‘Em While They’re Down

October 28, 2014

There’s no doubt that most retailers view Jeff Bezos and Amazon about the same way that Gandolf The Grey viewed Sauron The Evil One and the gates of Mordor. The industry definitely wasn’t ready for the speed with which the mega-aggregator built up immense influence over the whole industry. But no one can deny that […]

Holiday 2014: Expect a Wild Cyber Weekend

October 21, 2014

Last week I took a call from a reporter who wanted me to prognosticate on the impact of mobile on Black Friday this year. Just the question brought up the bigger issue: what are the overall prospects for Black Friday/Cyber Monday and the rest of the 4th Quarter 2014? In our 2014 benchmark study on […]

SAP Drives On

October 14, 2014

RSR works a lot with the marketing organizations of technology companies, and we’ve seen some interesting (and occasionally humorous) attempts to say the same thing in a new and catchy way, or to introduce some new buzzword because the last announced innovation didn’t quite pan out. To protect the guilty I won’t highlight any of […]

More Musings about Growth

October 7, 2014

My RSR partner Paula Rosenblum and I both mentioned in last week’s Retail Paradox Weekly that we’re collaborating on a benchmark report regarding retail growth strategies. Paula mentioned in her column (Shark Tank Goes Omni-Channel and Finds a Great Growth Strategy on Target, 9/30/14) that we were surprised by the finding that in general retailers […]

U.S. Retailers Feel The Need To Grow – But How?

September 30, 2014

There was a minor disruption in The Force a few weeks ago in my little town. Several acres of undeveloped land were cleared for a new shopping center to be anchored by a Safeway “lifestyle grocery” store. In the process, several old oak trees (some that were estimated to be about 200 years old) were […]

Mobile Payments: Reports of NFC’s Death Were Premature

September 16, 2014

There was a full page ad on page A3 of the Monday 9/15 San Francisco Chronicle that cried out in big bold letters, ”WE THE PEOPLE Want our Money Safer Than Our Selfies. PAYPAL Protecting The People Economy.” And the tagline read, “Download The PAYPAL App Now And Securely Buy Almost Anything With Just One […]

Diapers! Who Knew?

September 9, 2014

I had an invitation to speak at a meeting sponsored by the RDIA – Retail Diaper Industry Association – last weekend in Las Vegas. The RDIA meeting was located within the ABC Kids Expo at the cavernous Las Vegas Convention Center. It was a really BIG show (with apologies to both the NRF’s BIG Show […]

What’s Wrong with U.S. Big Box General Merchants?

August 25, 2014

We’ve got a birthday coming up for our little two-year-old granddaughter, who is into all things “Elmo”. If something is red or fuzzy, it’s an “Elmo” this-or-that. And even if she just likes it, it is suddenly and decisively branded an “Elmo” product (no arguing allowed). The good news is, there isn’t a lot of […]

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