Newsletter

Mobile Retail Finds New Purpose

January 28, 2015

Paula Rosenblum

It’s difficult to fathom how quickly retail is changing as a result of smart mobile devices. It is no secret that retailers are no longer in control, and the question has quickly become, “What can we do to get back in the game?” The good news is that retailers know their best chance right now […]

The History of Omni-Channel, Part One

January 27, 2015

Nikki Baird

Omni-Channel, The Early Years Over the last several months, I have been asked to provide a perspective on the “history of omni-channel”. I’m a history buff. And I strongly believe that we should remember the past in order to better learn its lessons. So, as we begin our omni-channel journey in 2015, it actually is […]

Musical Equipment Pureplay Finds The Right Groove

January 27, 2015

Brian Kilcourse

Retailers’ fear of “showrooming” became widespread with the rapid consumer adoption of smart mobile technologies in the 2009-2010 timeframe. In retrospect, those fears seem a little over-stated. People still go to stores. But that doesn’t mean that some categories of products aren’t prime targets for “disintermediation”. Categories of merchandise that are good candidates are those […]

What Are The Top Three Social Media Signals That Will Change Assortment Planning? Part 1

January 27, 2015

Steve Rowen

It was only a few years ago that all of us were trying to figure out just how social media could ever add genuine value to retail. I mean, how was a medium where college kids informed us of their beer pong victories someday going to provide a real opportunity for retailers to get smarter about […]

NRF Big Show 2015: Game On!

January 20, 2015

Brian Kilcourse

Although the New York City Garment District has long since lost its prominence as a global center for the fashion industry (it is now more frequently visited because its restaurants and bars), NYC remains one of the world’s great nerve centers for commerce in general and Retail in particular. So it makes sense that retailers […]

NRF 2015: Bright Shiny Objects

January 20, 2015

Nikki Baird

Obviously, we were all pretty busy last week at NRF’s Big Show 2015. Brian has the overview. My job this week is to give you a sneak peek into the topics we’ll cover in our post-show debrief next Thursday. For my sneak peek, I want to focus on the store. In order to do it […]

Big Banks vs. Retailers On Chip And Pin

January 20, 2015

Paula Rosenblum

Cybersecurity is on everyone’s mind and somehow, I’ve found myself in the middle of the conversation. What I’ve learned is completely befuddling. Hence, I posted the following piece on Forbes right before the NRF Big Show. If any reader has a better understanding than I do on this subject, please shoot me an email! According […]

Brand Integrity: The Watch-Phrase For 2015

January 6, 2015

Nikki Baird

Just before holiday break, an article in Smartbrief caught my eye. In Smartbrief’s version of the title, it was called “Integrity is Less Expensive Than the Alternative”. The link led to a strategy+business article titled “Integrity is Free”. On the one hand, you would think that the Smartbrief version comes across as less powerful than […]

Is The Customer Dimension In Merchandise Planning Over-Hyped?

January 6, 2015

Brian Kilcourse

I remember the first time I ever heard the phrase “customer-dimension”. The year was 1998, and our IBM account exec had recommended that I meet Mike Blyth, who at the time was a principal at a company called 1.2.1 Marketing (Mike is now the COO at Aginity, a Chicago-based “big data” analytics company). Mike’s presentation […]

Will Retailers Ever Make Their IT Security Foolproof?

January 6, 2015

Guest Contributor

By Ramesh Sethuraman, Contributing Editor Every year retailers and consumer services companies claim to invest millions in smart IT security solutions. At the same time, every year criminals use more innovative ideas to outsmart these retailers and their security measures. The end result is multiple security breach stories we hear about almost daily. Sadly, the […]

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