Newsletter

How Excited Should You Be For The Internet Of Things?

June 30, 2015

Brian Kilcourse

Back in 2008, I wrote a Retail Paradox Weekly piece where I recounted a conversation with a friend from the venture capital world. He was explaining why venture capitalists tend to stay away from retail-specific tech innovations: “venture capitalists have found that retail is a poor sector to target, because retailers tend to be cheap […]

Organizational Inhibitors: Derailing Change

June 30, 2015

Paula Rosenblum

RSR uses The BOOT Methodology© as a framework in all our research. Frequent readers will recognize “the BOOT”.  It’s an acronym and a model, and the model really works: B=Business Challenges retailers face that drive change. These are most typically external to the enterprise. A generic, common business challenge retailers face is “improving customer service […]

Getting Realistic About Digital And Stores

June 30, 2015

Steve Rowen

When it comes to the things that challenge retailers the most, there can be no denying the elephant in the room: the trend for consumers to self-rely on digital devices to find the best products, know the most about them, and reveal the best price/most convenient delivery method is only going to increase. Note the […]

Is Overexpansion Cheapening Luxury Brands?

June 22, 2015

Paula Rosenblum

A version of this article originally appeared in my Forbes blog. I thought it might be useful for RSR’s readers as well. And most importantly, I’m VERY curious to hear your thoughts too. In Miami, a new version of “The Design District” is rising out of the ashes of the old Design District. This four-block-square […]

Salesforce Connections Event Report

June 22, 2015

Nikki Baird

Last week I attended Salesforce’s Connections “World Tour” in New York. As I have attended nearly a dozen such user conferences over the last three months, I feel well-qualified to say that the company’s customers are some of the fiercest networkers I have ever met. And, surprisingly, I found a pretty strong willingness to cross […]

Boards of Directors And Data Breaches

June 22, 2015

Brian Kilcourse

I had two conversations last week, each independent of the other, that reinforced once again that data breaches are serious threats deserving of a more proactive stance from corporate Boards of Directors. The first happened while I was having dinner with a good friend, another “recovering CIO” who has stayed active as an executive-for-hire, running […]

History of Omni-Channel Part 6: Bring On The Supply Chain

June 16, 2015

Nikki Baird

This is part 6 of an on-going series on the history of omni-channel. Part 1 addressed the point when customer centricity and “cross-channel” (the early days of omni-channel) first merged and became the foundation of what most people mean when they say omni-channel today. Part 2 talked about the tipping point of executive awareness, when […]

GT Nexus Bridges: More Project Management Fundamentals

June 16, 2015

Paula Rosenblum

Last week I spent some time at the GT Nexus Bridges User Group Conference. This is the second conference I attended this year where project management fundamentals were highlights of the program. The other was JDA’s Focus conference, where I was treated to a session on capturing business requirements. This particular session featured Vantage Operations […]

Closing The Gap Between Online And In-Store

June 16, 2015

Steve Rowen

If you’re reading this newsletter, it’s fair to presume you’re aware that the retail industry is in the throes of a massively transformative time. We’ve moved past any discussion of “channels.” Customers do not shop channels. They shop brands, and further, they rarely shop those brands out of loyalty, but rather because they are trying […]

Target Comes Clean

June 9, 2015

Steve Rowen

My partner Nikki Baird and I saw a lot of interesting things last week at the Internet Retailer show in Chicago, but chief among them was Jason Goldberg’s presentation on opening day. President of Target.com and Mobile, Goldberg came to Target in 2013, after having spent years at Gilt, Hayneedle, and Amazon. Whereas a lot […]

Newsletter Articles
  • Search by Month:

Popular Tags

News Letter Sign Up

Subscribe to Retail Paradox Weekly,
RSR's weekly news analysis.
 
* Email Address:
Have specific topics of interest? Let us know which ones:
Marketing Interest Group
Store Ops Interest Group
Supply Chain Interest Group
eCommerce and XC Interest Group
Merchandising Interest Group
BI Interest Group
Loss Prevention Interest Group
IT Interest Group
Green Interest Group